Management Team

Founder & CEO

You’ll never have another friend like CIRE Travel. Besides possibly your parents, no one goes that extra mile or takes that extra step for you like we do. World events and such have sucked a lot of the ease out of corporate and leisure travel today. So when you have a chance to make travel just a little (or a lot) easier on someone, you take it. Nothing causes stress like an impossibly tight connection… so imagine one of my executive client’s surprise when Lufthansa personnel escorted him off the plane to a Mercedes waiting on the tarmac. He was whisked away to his next flight in plenty of time. Any travel planner can book flights and hotels, but I’ve developed a staff of compassionate travel allies, not simply planners. That’s something I’m really proud of. And it’s something you can rely on again… and again… and again. I understand the timely demands of corporate executives while traveling. Diane Sawyer, if you’re looking for a travel planner, just let us know.

View Eric's Speaker Biography


Chief Operating Officer


Amy Brueckner

With almost 3 decades of experience in client service and a passion for travel, being CIRE’s Chief Operating Officer is my dream job! Not to mention a position unheard of at other agencies. I worked my way up from tour guide (an NBC Page…like Kenneth on 30 Rock!) to executive-level positions in marketing and sales at NBCUniversal, Lifetime Television, Turner Broadcasting, A+E Networks and CBS. I use everything I learned to enhance the CIRE Travel client experience. Annoyed with the time it takes to book travel through other agencies? That doesn’t happen at CIRE. Tired of fluff travel reports? CIRE’s reports are as sexy as numbers get. The “Tiffany-level” of service I learned from my first boss stays with me. Never late. Answer every message. Return every phone call. It meshes with CIRE’s philosophy and aligns with our brand. Oh, I also can tell you how to get crisp, new $10 bills in Bangkok before heading to Myanmar, the best Michelin-starred restaurants in San Sebastián, Spain, and where you can find thatched-roof huts for your own Gilligan’s Island-style retreat. Among my most notable #traveltriumphs: a three-month, five-country, solo “jobbymoon” before they were called “jobbymoons” and an “Around the World in 42 Countries in 14 Months” with my husband. We’ve karaoked on five continents, bowled on six continents and ran with the bulls in Pamplona, Spain. Not bad for a Philly kid whose family’s idea of traveling was to the Jersey shore. #Futuretravelgoal: Visit Antarctica.

Chief Financial Officer


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Mark Pizza

Between being CIRE’s CFO and my art, it’ll be a while before I travel to the remote destination of Antarctica. But anything good is worth waiting for. Australia and Asia also are on my bucket list. Along with another remote destination: The Galápagos Islands. I’m drawn to remote places. Protected from mankind. They’re just so hopeful. Also, gravitate to nature. I’m an artist. Nature, city lifestyle, capturing energy in a fleeting moment—these impact my creative process, photography, digital overlay, various materials. Turn the page to my LinkedIn: creative collaborator, business & team development, creative & production operations, account services, project management—with Paramount and Toys R Us. My right brain/left brain, equal. Creative work; it takes money, operations, budgets. Bringing anything to life involves finances. Production, workflow, operations; siphons down to financial. Financial management crosses over, touches everything. Creative should surprise. But, budgets, numbers, financials, never.

Luxury Vacations, Honeymoons & Experiences


Katy Rebrovich

A couple was thinking the Canary Islands, Maldives or Seychelles for their honeymoon. No. No. And no. Mauritius has the exact feel and experience their hearts desired. mawr-RIH-shuhs – I’m a pronunciation whiz. Tell me what you want to feel. What photos you want to post. What experience you want. Rely on my knowledge to make it happen. Another couple dreamed of riding elephants in Tahiti and over-water bungalows. They’d have to take an elephant in their luggage for that to happen. Sent them to Bali where elephants live. My family didn’t have money for much, but family vacations? Always. We Brits fly. It’s what we do. My first memory is chasing lizards on our patio in Malaysia where my dad worked. My mum took photos of washing me in a bucket. Still break into a rash when a camera points at me. I have a theater degree, yet prefer dramatic trips. Became an expert in U.S., Caribbean and Canada travel. After that, I mastered exotic long-haul destinations. Took a job in America and moved from the U.K. to LA. Why LA? The Kings, Ducks and best weather. LAX was behind my first apartment. I reenacted “Top Gun” racing my motorcycle against A380s. If the Qantas flight landed already, I knew I was late for work. I get lost in a paper bag in LA, but navigate Bangkok like a champ. Traveled six countries in five years to scout destinations for my clients, but taken only one vacation. Honeymoon and leisure travel are my labors of love. Where are you sending me next? That’s what I want to hear from clients.



Esther Klijn

I moved from California to New York after earning my B.S. in wine and viticulture. I knew one person here—the right one who introduced me to the right people, like Eric (CIRE Travel CEO). Soon, I was planning complex travel itineraries, like a 39-day vacation to New Zealand and Australia. Two mottos from my alma mater shaped my character and my career. First, “Learn by doing.” It was an honor for my work to be recognized with a 2019 30Under30 award, representing CIRE Travel. Second, “Learn by going.” An agent can only be an expert on so many places. Having traveled so far to Hawaii, Zimbabwe, Shanghai and across continental Europe, I can share my own stories and personal experience to help educate our clients. Like if Rome and Paris had a baby, it’d be Madrid. And, Lisbon’s hills rival those of San Francisco for a good glute workout. Curating unforgettable experiences for our clients (and iced almond milk lattes) are what get me up in the morning. Not to mention my obsession with perfection and wine background means not only can I recommend a great restaurant, but also pick the wine for you. Once you return from your trip, I’m always up for a debate over which restaurant had the better wine list.


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Melissa Chaquea

One just never knows where the journey will lead. One day I’m double majoring in supply chain management and marketing at Rutgers University. The next, I’m presenting a digital marketing plan to CIRE Travel’s owner, who offers me an internship, then a job I love in an industry I never considered. Talk about applying what you learn in college to the real world! I love traveling, and I’m drawn to nature and photography. If I’m outdoors, I have a camera with me. Photographing landscapes in Switzerland and New Zealand is on my bucket list. I jump in. I fill in. Whatever our clients or CIRE travel planners need, I’m on it—brainstorming a social media post, pitching in when an agent is out of the office, an out-of-the-box nature, adventure or expedition travel idea. #jackofalltrades. Jumping in adds value for our clients and helps make their journeys truly unique experiences, compared to others’ experiences in the same city. After exploring Italy, Thailand and a few domestic locations, plus two familiarization (FAM) trips to Mexico and Washington D.C. as part of the CIRE team, I’ve seen firsthand how our relationships with travel partners ensure our clients are treated like VIPs.


Yin Yin

YinYin Petersen

The moments that give your life its direction; reveal your passion. They happen at any age. But mine? I was fortunate. Young, as in high school and college age. Growing up, my grandparents made travel an every-holiday event. But, after service trips in high school to Thailand and Costa Rica and in college to the Czech Republic, I knew I wanted to make tourism and hospitality my career. Thailand, the “Land of Smiles,” is where I gained my personal perspective—even if in a conflict, never leave anything on a bad note. Smile because it is a good life. Seeing how people live, how life unfolds elsewhere, learning history, making friends, building relationships. All the things textbooks and guidebooks can’t teach. So much to see. So much to explore. Spain, Australia and returning again to Japan top my to-do list. Afraid of heights, but I’d overcome it to experience Dinner in the Sky (a glass enclosed table for 22 suspended 165 feet in the air) in Athens, Greece. Big believer in working smarter, not harder, so I like creating Google maps with places to see and things to do, then choose accommodations. My favorite travel accessory recommendation? It’s one for my fellow vertically challenged travelers out there. A foot hammock. Attaches to the back of an airplane seat. Instant foot rest. Best. Invention. Ever.

 


Corporate, Meetings & Group Travel


Terri O'Brien

A plain hamburger. That’s all she wanted after a long day. A PLAIN hamburger was not on the room service menu. Called my hotel connection and it was delivered to her room. AND the hotel updated its menu to meet guests’ preferences. With travel, it’s the little things I can help with that matter most. All challenges accepted, especially when I hear, “Not available.” April storms canceling flights across the east. Still made sure a client arrived in Atlanta just in time for tee off at the Masters in Augusta. Known travel planning was my future since I was a little girl standing on the tarmac at Logan watching planes. My uncle worked for Eastern Airlines. Fast-forward 30 years. Leisure. Corporate. Group. For travel agencies. For companies. Three decades and not one day has been the same. Imagine the experience and connections made in 30 years! Not to mention my own travels. Too much to see and learn to pick a favorite. Though a fan of volcanoes, rain forests and seclusion. Africa. Europe. Central and South Americas. The U.S. – especially the 30 ballparks my mother and I visited to watch the Red Sox play and Maine, my second home that’s been in my family for more than 50 years. All this travel knowledge and my corporate connections are at CIRE’s clients’ fingertips from my hometown and CIRE’s office in Boston. At the end of a long business day, sometimes you just want a plain hamburger. I make that happen.



Robyn Panaccione

All hail “the Waiver Queen!” Knock on wood, but I’m pretty successful at getting fees waived even in unforgiving environments… like canceling Manhattan hotel reservations last minute over the holidays. Vanity Fair Oscar parties. GQ’s Men of the Year (MOTY). Glamour’s Women of the Year (WOTY). Golf Digest Masters’ events. Bon Appetit’s Uncorked – Vegas. And stars gracing the covers of Vanity Fair and Vogue… I’ve booked a lot of celebrity and entertainment travel over my 18 years with Conde Nast Travel, and I’ve known Eric just as long. When he started CIRE Travel in 2013, Eric wanted me on the team, but the timing wasn’t right. Five years later Eric texted, “It’s time!” It was the right time for me, too. Like the entertainment industry reboots the classics, I’m glad to be at an agency that has brought back personal relationships… Somewhere I can look 10 steps ahead for clients to create the best experience, where satisfaction and service reign, and I can focus on consulting with clients on how to travel well. I’ve visited Italy (my 2nd favorite place), Israel, Greece, China, Mexico and more. Anguilla is my favorite destination on earth… My husband and I were married there. He’s been a rock since our dating years, thoroughly unfazed by celeb photographer, Annie Leibovitz, shooting Paltrow, Aniston, Dunst, Hayek and others, on a Vanity Fair holiday issue photoshoot with me. Celebrity or not, everyone deserves star treatment when traveling. I make that happen with my experience and CIRE connections.



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Nikki Ledbetter

“We goin’ ridin’ on the freeway of love. In my pink Cadillac…” Airplane. Cadillac. Doesn’t matter. I get CIRE clients where they’re going in style, while singing Aretha Franklin songs in my head. Recently, I rebooked a client on a new flight out of the Midwest, plus got the connection sorted out, and she arrived home earlier than her originally scheduled flight—weather, schmeather. Scheduled commercial air for a famous model… then booked a private charter for her wigs and wardrobe. I’d say VIP travel management is my jam thanks to two decades of travel planning for celebrity makeup artists, models and influencers, senior executives, and presidents of some of the world’s coveted fashion houses. I’m a corporate girl at heartThe smell of success and demanding fashion clients, I love it. Louis Vuitton, Dior, Fendi, Givenchy, Guerlain, Fresh. I managed travel for all the perfume accounts for LVMH (Moët Hennessy Louis Vuitton SE) and that’s how I landed in NYC with Condé Nast. I also landed a lead singer gig for the Love Train Band from a Craig’s List ad. We groove around the NYC and Jersey areas, and maybe someday, someone will arrange travel for my makeup artist and costumes. The little girl who sang into a “hairbrush microphone” can dream… Speaking of dreaming, I wish I could find pizza as good as the one I stumbled on in Milan… And explore Greece. R-E-S-P-E-C-T. What does it mean to me? Earning clients’ trust because every appearance and event comes down to details and style.


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Amira Dickinson

I cannot tell you the lengths I will go to for clients. No, really. Too many non-disclosure agreements. Showtime, “David Letterman,” “Early Show,” “60 Minutes,” Simon and Schuster, “48 Hours” and BET. Precision arrivals and departures. The last-minute changes. The juggling. I make “magic” happen. Managers’ words. Not mine. Yes, “Survivor” contestents. I knew where they were. The whole time. Then there was the Count and Countess who told me, “You always seem to make things happen.” Born in Saudia Arabia. Moved to the States. Back and forth. Airline and travel industry father. Every vacation was overseas. Attending the opera in Italy—lost on a child. Looking back, how lucky I was. My husband. Not so well traveled. His travel bucket list is now mine, seeing things through adult eyes. CUBA. Eventually, I’ll get there. Until then… 50 VIPs. 35 gateways. All converge on same flight to arrive in the Turks and Caicos. Yes, I make magic happen for corporate and VIP travelers. I can tell you that.


Jason Villacres

“Let’s make it happen.” A motivational phrase my personal training clients heard me say many, many times. Now I use it in a different context with CIRE’s clients and travel industry connections, but it still applies. Me? I’m a trainer. Business owner. Entrepreneur. I motivate, diffuse situations and am great with people – or so I’m told. Eric said he could use my help answering phones. So I took him up on his offer. I support corporate travelers. I was one. Checked in and flown in their shoes. I get that business travel looks cool from the outside, but know the hiccups and snafus that can ruin your day. Avoiding them: goal #1. Solving them is #1 when you’re in a jam. Native New Yorker in a love affair with the outdoors. Earth is a big place, but accessible. Lived in Australia. Drawn to Paris. Iceland on the bucket list. Left my heart in Seattle. (Sorry, Mr. Bennett.) Point and click DIY travel planning lands you at Dulles when your hotel is near Reagan. I know. It happened to me. It won’t happen to you with CIRE Travel. Psst! Iceland on your bucket list too? Fly out of Boston. It’s cheaper than New York for now.


Client Services


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Jamie Bennett

Backpacking in Milan, Italy my sophomore year at Rutgers University. Made a last-minute jaunt to view Leonardo da Vinci’s famous mural in the Convent of Santa Maria delle Grazie’s refectory. Usually requires pre-booking, but took a chance on a ticket. Early the next morning, I was fortunate to get the last single ticket of the day for The Last Supper. It was an experience in more ways than one. First, as a dual major in communications and art history, I’ll remember forever the feeling of seeing it in real life. Second, I learned it’s one thing to hear and talk about something. It’s another to experience it in its environment. Becoming a travel agent, I help people experience the things they love as they’re meant to be experienced. In person. For now, I’m handling the fine details that make the big difference for CIRE’s clients. The future? Designing art vacations for travelers to experience art in the cities and places that inspired it or its medium. Paris is my favorite place. Venice may take that spot once I visit it. If you’re going to Milan and want to see The Last Supper, let CIRE arrange for tickets far in advance and be prepared: groups of 15 are allowed in at a time for 15 minutes.


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Amy Fronczkiewicz

TWENTY+ years I spent as an entrepreneur. Specifically, a commercial photographer doing shoots for brands, such as J. Crew, Madewell, PVH, The Jewelry Group, Nadri, to name a few. Today, re-thinking what fascinates me, what stirs my curiosity. Transferring my business and creative skills to CIRE Travel, it’s my love for travel that’s leading me on this new magical path. New people, places. Learning new things, using and stimulating different parts of my brain. The devil is in the details—especially in billing. Especially when booking travel. My favorite travel experiences… white water rafting the Colorado River for 89 miles, biking Bornholm, a Danish island in the Baltic in daylight at 10:00 p.m., Jamaica, fully immersed in the culture learning to make bammy (cassava bread that takes days). Twenty+ years living in New York makes me an official New Yorker. Originally from and still have family on 72 acres in the middle of nowhere in Pennsylvania. I'm a chameleon. As home there, as I am here. Still love wandering around knowing there is still so much to see, do and feel between the architecture, diversity and culture. If I could do anything, I’d travel the world, my magical path… photographer, CIRE Travel… just scratching the surface.